Files
route-commerce/src/actions/email-automation/abandoned-cart.ts
T

311 lines
12 KiB
TypeScript
Raw Blame History

This file contains ambiguous Unicode characters
This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
"use server";
import { getAdminUser } from "@/lib/admin-permissions";
import { svcHeaders } from "@/lib/svc-headers";
const supabaseUrl = process.env.NEXT_PUBLIC_SUPABASE_URL!;
const supabaseKey = process.env.SUPABASE_SERVICE_ROLE_KEY!;
// ── Types ─────────────────────────────────────────────────────────────────────
export type AbandonedCart = {
id: string;
brand_id: string;
customer_id: string | null;
contact_email: string;
contact_name: string | null;
cart_snapshot: {
items: { name: string; quantity: number; unit_price: number }[];
subtotal: number;
item_count: number;
};
brand_name: string | null;
locale: string;
sequence_step: number;
last_email_sent_at: string | null;
next_email_at: string | null;
status: string;
recovered_order_id: string | null;
recovered_at: string | null;
created_at: string;
};
export type GetAbandonedCartsResult = {
success: true;
carts: AbandonedCart[];
stats: { total: number; recovered: number; active: number; expired: number };
} | { success: false; error: string };
// ── Sequence email intervals ───────────────────────────────────────────────────
const EMAIL_INTERVALS_HOURS = [1, 24, 48] as const;
const LOCALE_CART_SUBJECT: Record<string, Record<number, { subject: string; heading: string; body: string }>> = {
en: {
1: {
subject: "Your cart is waiting — complete your order",
heading: "Don't forget your order",
body: "You left items in your cart. Complete your order before the pickup date fills up.",
},
2: {
subject: "Still thinking it over? Your cart is still here",
heading: "A little reminder",
body: "Your wholesale order is still waiting. Lock in your pickup date before it books up.",
},
3: {
subject: "Last chance — your cart expires soon",
heading: "One more day to order",
body: "This is your final reminder. After this, your cart will no longer be available.",
},
},
es: {
1: {
subject: "Tu carrito te espera — completa tu pedido",
heading: "No olvides tu pedido",
body: "Dejaste artículos en tu carrito. Completa tu pedido antes de que se llene la fecha de recogida.",
},
2: {
subject: "¿Aún lo estás pensando? Tu carrito sigue aquí",
heading: "Un pequeño recordatorio",
body: "Tu pedido al por mayor aún está esperando. Reserva tu fecha de recogida antes de que se llene.",
},
3: {
subject: "Última oportunidad — tu carrito expira pronto",
heading: "Un día más para ordenar",
body: "Este es tu último recordatorio. Después de esto, tu carrito ya no estará disponible.",
},
},
};
// ── Get all carts (admin view) ─────────────────────────────────────────────────
export async function getAbandonedCarts(brandId: string): Promise<GetAbandonedCartsResult> {
const adminUser = await getAdminUser();
if (!adminUser) return { success: false, error: "Not authenticated" };
if (adminUser.role === "brand_admin" && adminUser.brand_id !== brandId) {
return { success: false, error: "Not authorized" };
}
const res = await fetch(
`${supabaseUrl}/rest/v1/rpc/get_abandoned_carts`,
{
method: "POST",
headers: { ...svcHeaders(supabaseKey), "Content-Type": "application/json" },
body: JSON.stringify({ p_brand_id: brandId }),
}
);
if (!res.ok) return { success: false, error: "Failed to fetch abandoned carts" };
const data = await res.json();
// Supabase TABLE(func) returns [{carts: ...}] — extract from first row
const row = Array.isArray(data) ? data[0] : data;
const carts: AbandonedCart[] = row?.carts ?? [];
return {
success: true,
carts,
stats: {
total: carts.length,
recovered: carts.filter(c => c.status === "recovered").length,
active: carts.filter(c => c.status === "active").length,
expired: carts.filter(c => c.status === "expired").length,
},
};
}
// ── Manually close an abandoned cart ──────────────────────────────────────────
export async function manuallyCloseAbandonedCart(
cartId: string,
brandId: string
): Promise<{ success: boolean; error?: string }> {
const adminUser = await getAdminUser();
if (!adminUser) return { success: false, error: "Not authenticated" };
if (adminUser.role === "brand_admin" && adminUser.brand_id !== brandId) {
return { success: false, error: "Not authorized" };
}
const res = await fetch(
`${supabaseUrl}/rest/v1/rpc/update_abandoned_cart`,
{
method: "POST",
headers: { ...svcHeaders(supabaseKey), "Content-Type": "application/json" },
body: JSON.stringify({
p_id: cartId,
p_status: "manually_closed",
p_manually_closed_by: adminUser.id,
}),
}
);
if (!res.ok) return { success: false, error: "Failed to close cart" };
return { success: true };
}
// ── Build email HTML ───────────────────────────────────────────────────────────
function buildCartRecoveryEmail(params: {
brandName: string;
contactName: string | null;
locale: string;
step: number;
cartSnapshot: AbandonedCart["cart_snapshot"];
adminUrl: string;
}): { subject: string; html: string; text: string } {
const { brandName, contactName, locale, step, cartSnapshot, adminUrl } = params;
const t = LOCALE_CART_SUBJECT[locale]?.[step] ?? LOCALE_CART_SUBJECT.en[step];
const greeting = locale === "es"
? (contactName ? `Hola ${contactName}` : `Hola`)
: (contactName ? `Hi ${contactName}` : `Hi there`);
const ctaText = locale === "es" ? "Completar mi pedido" : "Complete my order";
const footerText = locale === "es"
? "Este email fue enviado porque dejaste artículos en tu carrito."
: "You received this email because you left items in your cart.";
const itemsList = cartSnapshot.items
.slice(0, 5)
.map(
item =>
`<tr><td style="padding:8px 0;border-bottom:1px solid #27272a;color:#a8a29e">${item.name}</td><td style="padding:8px 0;border-bottom:1px solid #27272a;color:#fafafa;text-align:right">${item.quantity} × $${Number(item.unit_price).toFixed(2)}</td></tr>`
)
.join("");
const subject = t.subject;
const html = `<!DOCTYPE html>
<html>
<head><meta charset="utf-8"><meta name="viewport" content="width=device-width,initial-scale=1"></head>
<body style="margin:0;padding:0;background:#0f0f0f;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;color:#fafafa">
<div style="max-width:560px;margin:0 auto;padding:32px 16px">
<div style="background:#1c1917;border-radius:16px;padding:28px 32px;margin-bottom:24px">
<p style="margin:0 0 4px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:#a8a29e">${locale === "es" ? "Carrito abandonado" : "Abandoned Cart"}</p>
<h1 style="margin:0;font-size:22px;font-weight:800;color:#ffffff">${t.heading}</h1>
<p style="margin:8px 0 0;font-size:14px;color:rgba(255,255,255,.6)">${brandName}</p>
</div>
<div style="background:#18181b;border-radius:16px;padding:28px 32px;border:1px solid #27272a;margin-bottom:24px">
<p style="margin:0 0 16px;font-size:14px;color:#fafafa">${greeting},</p>
<p style="margin:0 0 20px;font-size:14px;color:#a8a29e;line-height:1.6">${t.body}</p>
<table style="width:100%;border-collapse:collapse;font-size:14px;margin-bottom:20px">
${itemsList}
<tr><td style="padding:8px 0;color:#a8a29e">Total</td><td style="padding:8px 0;color:#fafafa;font-weight:700;text-align:right">$${Number(cartSnapshot.subtotal).toFixed(2)}</td></tr>
</table>
<a href="${adminUrl}" style="display:inline-block;width:100%;text-align:center;background:#16a34a;color:#fff;text-decoration:none;font-weight:700;font-size:14px;padding:14px 28px;border-radius:8px">${ctaText}</a>
</div>
<div style="text-align:center;margin-top:24px">
<p style="margin:0;font-size:12px;color:#52525b">${footerText}</p>
</div>
</div>
</body>
</html>`;
const text = `[${brandName} - ${t.heading}]\n\n${greeting},\n\n${t.body}\n\nItems in cart (${cartSnapshot.item_count} items):\n${cartSnapshot.items.map(i => `- ${i.name}: ${i.quantity} × $${Number(i.unit_price).toFixed(2)}`).join("\n")}\nTotal: $${Number(cartSnapshot.subtotal).toFixed(2)}\n\nComplete your order: ${adminUrl}\n\n${footerText}`;
return { subject, html, text };
}
// ── Internal: send one recovery email ─────────────────────────────────────────
export async function sendAbandonedCartEmail(
cart: AbandonedCart,
step: number,
brandId: string
): Promise<{ success: boolean; error?: string }> {
const adminUrl = `https://route-commerce-platform.vercel.app/admin/communications/abandoned-carts`;
const { subject, html, text } = buildCartRecoveryEmail({
brandName: cart.brand_name ?? "Our Farm",
contactName: cart.contact_name,
locale: cart.locale ?? "en",
step,
cartSnapshot: cart.cart_snapshot,
adminUrl,
});
const RESEND_API_KEY = process.env.RESEND_API_KEY ?? "";
if (!RESEND_API_KEY) return { success: false, error: "Resend not configured" };
try {
const res = await fetch("https://api.resend.com/emails", {
method: "POST",
headers: {
Authorization: `Bearer ${RESEND_API_KEY}`,
"Content-Type": "application/json",
},
body: JSON.stringify({
from: process.env.FROM_EMAIL ?? "Route Commerce <no-reply@routecommerce.com>",
to: [cart.contact_email],
subject,
html,
text,
}),
});
if (!res.ok) {
const err = await res.text();
return { success: false, error: err };
}
const data = await res.json();
// Update cart record
await fetch(
`${supabaseUrl}/rest/v1/rpc/update_abandoned_cart`,
{
method: "POST",
headers: { ...svcHeaders(supabaseKey), "Content-Type": "application/json" },
body: JSON.stringify({
p_id: cart.id,
p_sequence_step: step,
p_last_email_sent_at: new Date().toISOString(),
p_next_email_at: step < 3 ? new Date(Date.now() + EMAIL_INTERVALS_HOURS[step] * 3600000).toISOString() : null,
p_status: step >= 3 ? "expired" : "active",
p_expired_at: step >= 3 ? new Date().toISOString() : null,
}),
}
);
return { success: true };
} catch (e) {
return { success: false, error: String(e) };
}
}
// ── Manually resend a specific email step ─────────────────────────────────────
export async function resendAbandonedCartEmail(
cartId: string,
brandId: string
): Promise<{ success: boolean; error?: string }> {
const adminUser = await getAdminUser();
if (!adminUser) return { success: false, error: "Not authenticated" };
if (adminUser.role === "brand_admin" && adminUser.brand_id !== brandId) {
return { success: false, error: "Not authorized" };
}
const res = await fetch(
`${supabaseUrl}/rest/v1/rpc/manual_resend_abandoned_cart_email`,
{
method: "POST",
headers: { ...svcHeaders(supabaseKey), "Content-Type": "application/json" },
body: JSON.stringify({ p_cart_id: cartId, p_step: 1 }),
}
);
if (!res.ok) return { success: false, error: "Failed to resend email" };
return { success: true };
}
// ── Mark cart as recovered when order is placed ────────────────────────────────
export async function markCartRecovered(cartId: string, orderId: string): Promise<void> {
await fetch(
`${supabaseUrl}/rest/v1/rpc/update_abandoned_cart`,
{
method: "POST",
headers: { ...svcHeaders(supabaseKey), "Content-Type": "application/json" },
body: JSON.stringify({
p_id: cartId,
p_status: "recovered",
p_recovered_order_id: orderId,
p_recovered_at: new Date().toISOString(),
}),
}
);
}