---
title: Introduction to Black Canyon Tickets
description: Welcome to Black Canyon Tickets - the premium ticketing platform designed for upscale venues in Aspen and the Roaring Fork Valley.
---

# Welcome to Black Canyon Tickets

Black Canyon Tickets is a sophisticated, self-service ticketing platform built for upscale venues everywhere. Whether you're hosting intimate dance performances, elegant weddings, or exclusive galas, our platform provides the tools you need to sell tickets professionally and efficiently.

## What Makes Us Different

### Premium Experience
- **Elegant Design**: Every aspect of our platform is crafted with sophistication in mind
- **White-Label Solution**: Seamlessly integrate with your venue's brand
- **Mobile-First**: Beautiful, responsive design that works perfectly on all devices

### Built for Premium Events
- **Upscale Focus**: Understanding the unique needs of high-end venues
- **Sophisticated Events**: Designed for discerning event organizers and their audiences
- **Flexible Scheduling**: Handle both recurring and one-time premium events

### Technical Excellence
- **No Apps Required**: Everything works through web browsers
- **Instant Setup**: Get started in minutes, not days
- **Reliable Infrastructure**: Built on enterprise-grade cloud services

## Key Features

### Event Management
- Create and customize events with rich descriptions and media
- Set up multiple ticket types with different pricing tiers
- Manage seating charts and seat assignments
- Real-time inventory tracking

### Payment Processing
- Integrated Stripe payments with Connect for automatic payouts
- Transparent fee structure (2.5% + $1.50 per transaction)
- PCI compliant and secure
- Automatic tax calculation and reporting

### QR Code Ticketing
- Secure, UUID-based QR codes prevent fraud
- Mobile-friendly scanning interface
- Real-time check-in tracking
- Offline capability for poor connectivity areas

### Analytics & Reporting
- Real-time sales dashboards
- Comprehensive attendee lists
- Financial reporting and reconciliation
- Export capabilities for external systems

## Getting Started

Ready to transform your ticketing experience? Follow these steps:

1. **[Set up your account](/getting-started/account-setup/)** - Create your organizer profile
2. **[Connect Stripe](/getting-started/stripe-connect/)** - Enable payment processing
3. **[Create your first event](/getting-started/first-event/)** - Build your event page
4. **[Start selling](/events/publishing-events/)** - Go live and share your event

## Support

Our support team is here to help you succeed:

- **Email**: [support@blackcanyontickets.com](mailto:support@blackcanyontickets.com)
- **Response Time**: Typically within 24 hours
- **Documentation**: This comprehensive guide covers all features
- **Training**: We offer personalized onboarding for larger venues

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*Let's make your next event unforgettable. Welcome to Black Canyon Tickets.*